Delivery Information

Despatch of Orders

Although the shipping module quotes 24hr delivery please note:

Where possible we aim to despatch stock items same day.
late orders [after 3pm] will usually be despatched next working day.
Multiple orders of low stock items may have to be ordered in, therefore taking a few days longer to despatch.
If your order is urgent - please contact us before placing you order to ensure we have adequate stock.

How to find Delivery Options and Rates

To see delivery options and rates for an item (or items) click on the 'Add to Cart' button next to the item, then proceed to the 'Shopping Cart'.

Select the 'Estimate Shipping & Taxes' option, enter your country, region and postcode, then click 'Get Quotes'.

Free delivery where listed and Collect in Store relate to United Kingdom customers only.

United Kingdom Postal Delivery

This service is only used for small volume UK Mainland deliveries only.

United Kingdom Carrier Delivery

We now use UPS and APC Action Express carriers for the majority of our deliveries.

Please note: For remote areas and Islands carrier services may take up to 5 working days.

Order Tracking
Royal Mail Recorded Delivery:On-line tracking is available via the Royal Mail web portal. Tracking codes will be sent to your e-mail address when your order is posted.

Orders by APC Action Express Carrier: On-line tracking is available via the APC Action Express web portal. Tracking codes and the carrier web portal link will be sent to your e-mail address when the carrier collects your order**.

**Please allow time for the carrier to get back to the depot before you attempt to track the order.

Alternate Delivery Address?

Please Note
All first orders must be sent to the 'Card Holder' address you supply to 'WorldPay' when making a payment.

Even if you are a registered user, we are required to send the first order to the 'Card Holder' address you supplied to the 'WorldPay' secure payment portal when your payment was processed.

Deliveries to Countries outside of the UK but in the European Union

Please contact us for a quotation for large bulky items, they require to be individually configured by weight and volume.

EU Carrier rates where listed are designed for medium - Large size shipments.

If your company has EU VAT registration - Please select the 'Non UK Eurozone Vat Member' option at the checkout.
If there is no carrier option - please contact us with your order requirements and VAT registration number for a tailored quotation.

Free delivery where listed and Collect in Store relate to United Kingdom customers only.

Certain items are not available for Export due to being classed as Hazardous or because of Franchise restrictions imposed by the manufacturer.

Deliveries to the rest of the World

PleaseĀ contact us with your requirements, rates need to be individually configured as they depend on destination Country, weight and volume.

Free delivery where listed and Collect in Store relate to United Kingdom customers only.

Certain items are not available for Export due to being classed as Hazardous or because of Franchise restrictions imposed by the manufacturer.